The Norwegian Polar Institute is the responsible handler for personal data.

When and how do we gather personal data?

If you order photographs, footage, maps or other products or in any other way have registered as a user of our services, the Norwegian Polar Institute will register, handle and store your personal data. Such data will be securely stored and only occasionally transferred to thirds parties (see below). Personal data that we are not required to keep by law, can be deleted upon request.

User data

User data. When you register as a user of the Photo Library or the Internet Shop or contact us with other requests about services, we register name, contact information and order history (if applicable). For contact lists for Polar Book Café, Friday Lectures and other events, we use the data to send information about or invitations to relevant events.

Aggregated data (not identifiable)

When you use our web sites (including the Photo Library without signing in), aggregated data are registered. Single users cannot be identified. Our websites use cookies. Cookies are small files that are stored on your device via your web browser. Each cookie contains a small amount of information. Use of the Norwegian Polar Institute’s web services, including this website, is considered consenting to storing cookies. Most browsers will automatically accept cookies. You may alter the settings in your browser yourself if you do not wish to accept the use of cookies. The cookies set by our websites are mainly for collection and analysis of visitor statistics, and insight into social media sharing. Here are some of our cookies:

Who do we share the data with?

  1. The Norwegian Government Agency for Financial Management (DFØ) sends invoices on behalf of the NPI. It handles and stores payment details and personal data for those who buy goods or services from the NPI.
  2. Google Analytics and Siteimprove.
  3. Silverstep, which is used to register sales, orders and hire of equipment in Svalbard. The system is owned by Intershare which handles and stores the personal data. The company has legally committed itself to store the data in a secure manner.

Your rights

You have the right to see personal information we hold about you, and to rectify, transmit, limit or erase your personal data handled by us. For more information about your rights, please visit  The Norwegian Data Protection Authority.

We usually erase personal data within two years after the agreement and all duties following the agreement have been fulfilled. These rights are legally given.

When contacted, we will answer as soon as possible and no later than 30 days after you have contacted us.

Should you feel that we have not handled your personal data in a correct manner, please us through post@npolar.no or phone 77750500.

You may also complain to The Norwegian Data Protection Authority.